Concerns are the problems customers typically report when requesting the diagnosis or repair of their vehicles or other service items.
Click the Tags tab to display or edit the tags associated with this line item.
Click the 
button on the right hand side of the dialog to manage the tags associate with this line item.
Tags - displays the tags currently associated with this item.
To delete a tag, click the tag to select it and then click the 
button.
Search... - Allows you search for tags. Type in the full or partial text of a tag to filter the tag list below the search line.
To associate a tag with the line item, click the 
next to the tag in the list.
Click OK to save your changes to tags.
Click the Format tab to display the formatting options for the line item.
Set the state of the tri-state check box beside each option to control how the line item displays on a work order document.
Allows you to set automatic searching for labor guide queries. Click the button to edit the criteria and the dialog opens displaying any existing criteria.
Add Criteria - Click the Action button and choose Add.
Select the catalog by clicking in the corresponding check box.
Search Type - Select how you wish to search the labor guide.
Keyword - Type in the keyword or phrase to use in your automated search and then press enter. Choose the closest matching keywords if prompted.
Category - Choose the category and sub-category to display when searching the labor guide.
Click the OK button to save your changes.
Delete Criteria - Select the criteria to delete by clicking on it then click the Action button and choose Delete.
Click OK to save your changes and return to the line item editor.
Click OK to save your changes and return to the concern editor.
Click the inventory search button if you wish to link the material item to an inventory item. This can save time on the work order if the same inventory item is used every time for this application.
search binoculars. If you wish to remove an existing definition click the delete button beside the definition field.
The Source tab is used to determine your source of acquisition for the material item. This is either going to be inventory or a supplier for non-stocking inventory. Supplied items will be determined once the item is on a work order. Inventory items can be sourced by clicking on the [Click here to search inventory...] link. The procedures used once the link is clicked are the same as searching inventory from the General tab.
Click the Tags tab to display or edit the tags associated with this line item.
Click the button on the right hand side of the dialog to manage the tags associate with this line item
Tags - displays the tags currently associated with this item.
To delete a tag, click the tag to select it and then click the button.
Search... - Allows you search for tags. Type in the full or partial text of a tag to filter the tag list below the search line.
To associate a tag with the line item, click the next to the tag in the list.
Click OK to save your changes to tags.
Click the Format tab to display the formatting options for the line item.
Set the state of the tri-state check box beside each option to control how the line item displays on a work order document.
Allows you to set automatic searching for parts catalog queries. Click the button to edit the criteria and the dialog opens displaying any existing criteria.
If you set the definition for the material item on the General tab then you do not need to set the Lookup Criteria as it will automatically be populated.
Add Criteria - Click the Action button and choose Add.
Select the catalog by clicking in the corresponding check box.
Search Type - Select how you wish to search the labor guide.
Keyword - Type in the keyword or phrase to use in your automated search and then press enter. Choose the closest matching keywords if prompted.
Category - Choose the category and sub-category to display when searching the labor guide.
Click the OK button to save your changes.
Delete Criteria - Select the criteria to delete by clicking on it then click the Action button and choose Delete.
Click OK to save your changes and return to the line item editor.
Click OK to save your changes and return to the concern editor.
Click the Tags tab to display or edit the tags associated with this line item.
Click the button on the right hand side of the dialog to manage the tags associate with this line item.
Tags - displays the tags currently associated with this item.
To delete a tag, click the tag to select it and then click the button.
Search... - Allows you search for tags. Type in the full or partial text of a tag to filter the tag list below the search line.
To associate a tag with the line item, click the next to the tag in the list.
Click OK to save your changes to tags.
Click the Format tab to display the formatting options for the line item.
Set the state of the tri-state check box beside each option to control how the line item displays on a work order document.
Click OK to save your changes and return to the concern editor.
To Edit a line item, click on it to select it and then click the Edit Line command button in the Service Package Line group of the ribbon. Once the editor opens, edit the line item using the Add Labor Line, Add Material Line or Add Sublet Line instructions.
To delete a line item, click on the line item and then click on the Delete command button in the Service Package Line group on the ribbon.
The Related tab allows you to assign inspections and services that are either put on the work order in addition to the concern or replace it entirely. How the related items behave is established in Service Package Relationships.
The relationships established in the Service Package Relationships dialog are presented:
Select the relationship you wish to use by clicking the check box next to it.
Click OK.
Save - Click this command button to save any changes you made.
Cancel - Click this command button to exit the editor without saving changes.
Undo - Click this command button to revert all the changes you made since you last saved.